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Meet the Owners:
Byron Van Arsdale, MCC
Bernice L. Ross, Ph.D., MCC
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Realize the Potential of Conference Calling


While the concept of the conference call has been around for many years, the ideal has never matched the reality. Without any formal training, people have relied on either guesswork or watching others develop their skills.

No wonder most conference call leaders end up frustrated. No wonder most participants find conference calls unproductive.

Conference calling should be an entirely more productive and satisfying experience. With our products and services, professionals, managers, and executives can now use conference calls to effectively conduct business or deliver training and education.

And now you can also realize the full potential of conference calls.

Rather than forcing you to conform to generic techniques, we developed a refreshingly different approach to conference call training. Our model adjusts to your unique strengths and personality traits, making the learning fun, relevant, and completely effective. By improving productivity and eliminating frustration, you will double your effectiveness in half the time.

ConferenceCallTraining.com was founded by Byron Van Arsdale and Bernice L. Ross, Ph.D. Byron and Bernice pioneered the delivery of training, education, and coaching via conference call in the real estate industry, higher education, and at the corporate level for enterprises such as IBM, Kaiser Permanente and Chubb Insurance. Byron and Bernice are also owners and founders of TeleconferenceLine.com and RealEstateCoach.com. Teleclass4U.com, LLC, is the parent company for the aforementioned companies.


Byron Van Arsdale, MCC
CEO/Founder of ConferenceCallTraining.com  

Byron Van Arsdale photoWhat could you and your organization accomplish if you had a consistent approach to communicating internally and externally? There is a fundamental change in the way business people communicate today that impacts the productivity, relationships, teamwork, retention, and profitability of an organization. While technology has boosted the speed and global reach of our communication, our confidence and effectiveness in being able to communicate via face-to-face interactions, text, email, conference call, teleclass, webinar, and video-conferencing has not kept pace.

Byron Van Arsdale, Master Certified Coach and communication specialist, has created a simple leadership model that dramatically improves the confidence and effectiveness of business people regardless of the mode of communication.

Byron has strong background in communications, presentations training and developing collaboration among teams. He developed his 6 Principle Leadership model based on the fact that while Information Transfer (training) was important, it was Knowledge Transfer (application and integration) that directly determined individual and organizational results. IBM is using his model as part of their strategy to provide leadership and coaching programs for their executives worldwide. Coldwell Banker used his model to quickly introduce a national program, at a fraction of the normal roll out costs, to their 70,000 agents. Byron is responsible for developing and training people to expertly deliver this model.

Byron started coaching professionals and executives in 1991. In 1997, he graduated from the 2-year program at Coach University (International Coach Federation accredited). From 1997 - 2005, he served on the faculty of Coach University mentoring new and experienced coaches. Since 1999, he holds the highest ICF designation, Master Certified Coach. An Internationally recognized speaker and trainer, he is also the author of 6 Audio CD training programs: 6 Principles of Powerful Conference Calls, Executive Conference Call Leadership, 16 Secrets to a Great Conference Call, 6 Principles of Learner Driven Teleclasses, 21 Ways to Screw Up a Teleclass, and 19 Best Practices of Teleclass Leadership.



Byron and his wife & business partner, Bernice L. Ross, PhD, have jointly run their virtual company since 1998. They collaborate with other respected knowledge workers to meet the needs of their clients. Current projects include writing the first book on conference call leadership and developing a Learning Management System (LMS) to provide 24/7 online access to training classes, podcasts, videos, assessments, and workbooks. Their distance-learning site is www.ConferenceCallTraining.com. Their service sites include www.RossdalePress.com (publishing), www.TeleconferenceLine.com (rentals), www.PowerConferenceCalls.com (blog).


Bernice L. Ross, Ph.D. photoBernice L. Ross, Ph.D., MCC

Bernice L. Ross is an author and speaker, with over 25 years of real estate sales experience. Bernice has assisted in creating the training programs for Coldwell Banker, Keller Williams, Prudential Jon Douglas, and HomeGain, and is the creator of the RealEstateCoach.com audio CD training series.

She is Professor of Psychology at Los Angeles Pierce College, a faculty member at CoachU, and holds the designation of Master Certified Coach from the International Coach Federation (ICF). Bernice is also the author of Waging War on Real Estate's Discounters.

Teleclass4U.com, LLC

Teleclass4U.com, LLC, is owned and operated by Byron Van Arsdale and Bernice Ross, and is a Parent company of TeleconferenceLine.com, ConferenceCallTraining.com, and RealEstateCoach.com.


Contact Information:

Byron Van Arsdale
Byron@ConferenceCallTraining.com

Bernice Ross
Bernice@ConferenceCallTraining.com

 

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